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£275

This course covers the principles of marketing theory, digital marketing and an introduction to social media channels.


This course explores how to deal with routine and non-routine waste, health and safety, infection control as well as the principles of decontamination, cleaning and waste management.


£269

This course covers topics such as the effects of stereotyping and labelling, the value to communities in creating and maintaining a diverse environment, how equality and diversity is monitored in the workplace and the potential inequality that can occur within a community.


This course covers topics such as the effects of stereotyping and labelling, the value to communities in creating and maintaining a diverse environment, how equality and diversity is monitored in the workplace and the potential inequality that can occur within a community.


This course explores the principles of a business environment, enabling learners to develop a competitive knowledge about this sector which can help them to start a new career or progress within a current role.


£249

This course explores the principles of a business environment, enabling learners to develop a competitive knowledge about this sector which can help them to start a new career or progress within a current role.


This qualification covers key areas for delivering efficient customer service, such as communicating with customers and handling customer information.


£299

This qualification covers key areas for delivering efficient customer service, such as communicating with customers and handling customer information.


£399

This course explores the customer service environment, principles of business, how to resolve customers’ problems, customer retention, monitoring customer service interactions and feedback and how knowledge, resources and service partnerships are used to support customer service delivery.


£299

This course explores the principles of team leading and understanding business, including how to manage performance and conflict in the workplace, how to develop working relationships with colleagues, health and safety procedures and how to develop and deliver a presentation.




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